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Privacy Policy - Sankya Yoga and Wellness
At Sankya Yoga and Wellness, we value and respect the privacy of our clients. This Privacy Policy outlines how we collect, use, and protect personal information provided by clients in connection with our services. By accessing our website or availing our services, clients consent to the practices described in this Privacy Policy.
Collection of Personal Information:
We may collect personal information, including but not limited to names, email addresses, contact numbers, and billing information, when clients voluntarily provide such information while subscribing to our services or using our website.
Use of Personal Information:
The personal information collected from clients may be used for the following purposes:
To process payments and provide services as requested.
To send important notifications and updates regarding our services.
To improve the quality and effectiveness of our services.
To personalize the client experience and offer relevant content.
To comply with legal obligations and protect against fraudulent activities.
Data Protection and Security:
We take appropriate measures to protect the confidentiality and security of client data. We employ industry-standard security practices and safeguards to prevent unauthorized access, disclosure, alteration, or destruction of personal information. However, no method of data transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Sharing of Personal Information:
We do not sell, trade, or rent client personal information to third parties for marketing purposes. However, we may share personal information with trusted third-party service providers who assist us in operating our business, conducting payments, or delivering services. These service providers are obligated to maintain the confidentiality and security of personal information.
Retention of Personal Information:
We retain client personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Client information will be securely deleted or anonymized when no longer needed.
Client Rights and Choices:
Clients have the right to access, update, correct, or delete their personal information held by us. They may also opt-out of receiving promotional emails or newsletters. Clients can exercise these rights by contacting us through the provided contact information.
External Links:
Our website may contain links to external websites or platforms. We are not responsible for the privacy practices or content of such third-party websites. Clients are advised to review the privacy policies of those websites before providing any personal information.
Changes to the Privacy Policy:
We reserve the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be effective upon posting the revised Privacy Policy on our website. Clients are encouraged to review the Privacy Policy periodically for any updates or changes.
Declaration:
Sankya Yoga and Wellness declares that we will keep all client data private and confidential. We will not disclose or sell client personal information to third parties unless required by law or with the explicit consent of the client.
If clients have any questions, concerns, or requests regarding their personal information or this Privacy Policy, they may contact us using the provided contact information.
Sankya Yoga and Wellness
Vatanappilly P.O.
Thrissur - 680614
Kerala - India
Terms and Conditions for Online Payment - Sankya Yoga and Wellness
These terms and conditions ("Terms") govern the online payment transactions made by customers ("Customers") on the website or platform of Sankya Yoga and Wellness ("Sankya Yoga and Wellness") for subscription fees and digital services such as online courses and event tickets. By making an online payment, Customers agree to comply with these Terms.
Payment for Subscription and Digital Services:
Customers agree to make payments for subscription fees and digital services offered by Sankya Yoga and Wellness using the designated online payment methods. The payment amount will be clearly specified on the website or platform.
Non-Refundable Subscription and Digital Services:
Customers acknowledge and agree that payments made for subscription fees and digital services, including online courses and event tickets, are non-refundable. Sankya Yoga and Wellness will not provide any refunds or exchanges for these payments, except in cases of damaged goods received or damage occurring during shipping.
Refund Policy:
Sankya Yoga and Wellness will offer refunds only in the event of damaged goods received or damage occurring during shipping. Customers must notify Sankya Yoga and Wellness promptly, providing necessary evidence such as photographs and descriptions of the damage. Refunds will be processed within a reasonable timeframe upon verification of the claim.
Payment Security:
Sankya Yoga and Wellness takes the security of online payments seriously. All online payment transactions will be processed through a secure and reputable payment gateway. Customers are responsible for ensuring the confidentiality of their payment details and are advised not to share their payment information with any third parties.
Payment Confirmation:
Upon successful completion of the online payment transaction, Customers will receive a confirmation email or notification containing details of the payment made. It is the responsibility of Customers to retain this confirmation for their records and reference.
Governing Law and Jurisdiction:
These Terms shall be governed by and construed in accordance with the laws of Competent civil court. Any disputes arising from or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Competent civil court.
By proceeding with the online payment, Customers indicate their acceptance of these Terms and agree to be bound by them.
Sankya Yoga and Wellness reserves the right to modify or amend these Terms at any time without prior notice. Customers are advised to review these Terms periodically for any updates or changes.
If Customers have any questions or concerns regarding these Terms or the online payment process, they may contact Sankya Yoga and Wellness directly using the contact information provided on the website or platform.
By making an online payment, Customers acknowledge that they have read, understood, and agreed to these Terms and Conditions.
Return Policy - Sankya Yoga and Wellness
At Sankya Yoga and Wellness, we strive to provide our clients with high-quality products and services. We understand that there may be situations where clients need to initiate a return or seek a refund. This Return Policy outlines the guidelines and procedures for returning products or requesting refunds. By purchasing our products or availing our services, clients agree to comply with this Return Policy.
Return Eligibility:
a. Physical Products: We accept returns of physical products only if they are defective, damaged, or do not meet the specifications as described at the time of purchase. In such cases, clients must notify us within 5 days of receiving the product.
b. Digital Services: Due to the nature of digital services, such as online courses or downloadable content, we do not accept returns or provide refunds for these services, unless otherwise specified.
Return Procedure:
a. Physical Products: To initiate a return for a physical product, clients must contact our customer support team within the specified timeframe. We may require clients to provide proof of purchase, photographs or evidence of the defect or damage, and any other relevant information.
b. Digital Services: As mentioned earlier, returns or refunds for digital services are not applicable unless otherwise stated. Clients are encouraged to review the product details and specifications before making a purchase.
Refund Options:
a. Physical Products: Upon receiving and inspecting the returned product, we will assess its condition and determine if a refund or replacement is appropriate. If eligible for a refund, clients may choose to receive a full refund or opt for a replacement product of equal value.
b. Digital Services: Refunds for digital services are generally not provided unless explicitly stated otherwise. However, in exceptional cases, if clients experience technical issues or other circumstances preventing them from accessing the purchased digital services, they may contact our customer support team to discuss potential resolutions.
Return Shipping:
For physical product returns, clients may be responsible for the shipping costs associated with returning the item. We recommend using a trackable shipping method to ensure the safe and timely delivery of the returned product. Any shipping charges incurred during the initial purchase are non-refundable.
Non-Returnable Items:
Certain items are non-returnable, including but not limited to:
Digital services, including online courses, downloadable content, and event tickets (unless otherwise specified).
Products that have been used, damaged due to client negligence, or altered in any way.
Customer Support:
Our dedicated customer support team is available to assist clients with return requests, refund inquiries, or any other related concerns. Clients can contact our support team through the provided contact information.
Modification of the Return Policy:
We reserve the right to modify or amend this Return Policy at any time without prior notice. Any changes will be effective upon posting the revised Return Policy on our website. Clients are encouraged to review the Return Policy periodically for any updates or changes.
Sankya Yoga and Wellness
Vettiyattil,
Vatanappilly P.O.
Thrissur Dt.
Pin 680614
Kerala, India